Copperstone - 1 Bedroom

소중한 리뷰를 남겨주셔서 감사합니다. 좋은 위치와 시설을 긍정적으로 평가해 주셔서 기쁘게 생각합니다. 다만 가격 대비 만족도가 아쉬우셨던 점에 대해서는 죄송하게 생각합니다. 보내주신 의견을 소중히 참고하여 더욱 만족스러운 경험을 제공할 수 있도록 노력하겠습니다. 다음 방문에서는 더 좋은 경험을 드릴 수 있기를 바랍니다.

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the excellent location and found it convenient for exploring Banff and the surrounding areas. We appreciate your comments regarding breakfast availability and office hours. Please note that breakfast is not included with the accommodation. We also understand that having access to assistance earlier in the day can be important, and we appreciate your feedback regarding our office hours. We will continue reviewing ways to better communicate our services and support our guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you again in the future.

Thank you for sharing your feedback and for your rating. We’re sorry the apartment allocation caused difficulties for your family and that we could not accommodate your request for nearby units. Your comments are important to us and will be reviewed to improve our guest experience.

Thank you for your feedback. We’re glad you enjoyed the location, the hot tub, and the comfort of the bed. We’re sorry to hear about the issues with worn furniture, the initial smell on entry, and the condition of the kitchen chairs. Your comments are very helpful and will be shared with our team so we can address them and plan improvements. We hope to have the opportunity to host you again for a better experience.

Thank you for your feedback. We’re glad you found the room clean and spacious. We sincerely apologize for the inconvenience with the door codes and the lack of assistance during checkout. We appreciate your comments regarding the cleaning expectations and will review them to improve the guest experience.

Thank you for your feedback. We’re glad you appreciated the convenient location, garage parking, and the nice tub. We sincerely apologize for the cleanliness issues and maintenance concerns you encountered. Your comments are very important, and we will address these matters to ensure a better experience for future guests.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for your feedback! We're glad to hear your stay went well and that you found the shuttle service convenient. We apologize for the inconvenience of the pools being out of service and will work to ensure they are adequately maintained. We hope to welcome you back soon!

Thank you, Kathereen! We are glad you enjoyed your stay.

Thank you, Marc! We are so happy to hear you enjoyed your stay with us.

Thanks for staying with us! Hope to see you again soon.

Thank you! We are so happy to hear you enjoyed your stay with us.