Our Booking Policy

To avoid any misunderstanding, please take a moment to note our policies

The Copperstone Resort Hotel values your privacy. We want you to be confident while using this site to make your online reservations.

We are very much aware of your concerns about the privacy of your information. So we have no desire or intent to infringe on your privacy and we will not provide your personal information to anyone else.

When you submit your personal information, such as name, address, email address and telephone number, we will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you at our site.

CHECK-IN INSTRUCTIONS:

Front Desk: 250 2nd Ave., Dead Mans Flats, AB T1W 2W4
Check In: 4 PM
Check Out: 11 AM


CANCELLATION

Deposit in the amount of Total Stay will be processed by the hotel at the time of booking. Changes or cancellations are permitted and the deposit is fully refundable up to 7 days prior arrival. Bookings changed or cancelled within 7 days of arrival or no show reservations will be subject to a penalty of the first night’s charges.


Guarantee Policy:

All reservations require a guarantee by valid credit card at time of booking.


Disclaimer

Each unit is privately owned and subject to availability. Should the reserved unit no longer be available for rental, Copperstone Resort reserves the right to relocate the guests to another unit of equivalent or superior quality.

Specific bedding requests and views etc. are on a request basis and are not guaranteed. We will do our best to accommodate all guest requests.

*Please note, that each Coppertstone Resort unit is self-contained. Basic toiletries (soap, shampoo, toilet paper, dishwasher & laundry detergent) for the first night or two of a guest’s stay, will be supplied.


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250 2nd Ave., Dead Mans Flats, AB T1W 2W4
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