Copperstone Resort F.A.Q.

Yes, is the official website for the Copperstone Resort by Canmore Premier in Alberta. By booking directly with us we can ensure you receive the lowest rate possible and provide you with the best customer service.

Check-in time is 4pm and check-out time is 11am. Our Front Desk is open 8am to 10pm, please contact Guest Services if arriving after hours for further instructions.

The Copperstone Resort Front Desk is open 8am to 10pm, 7 days a week. If you are arriving at the resort outside of the Front Desk hours, please contact Guest Services to make arrangements for check-in and access to the resort complex, 866-571-0303.

Yes, we are happy to provide our guests with early check-in and late check-out service when possible. For more information please contact our Guest Service team at 866-571-0303.

Yes, all rates displayed on our site and transactions will be in Canadian currency (CAD).

The Copperstone Resort does allow pets with a $25.00/night pet fee which is capped at $100.00 for the duration of the stay, max 2.   There is a waiver that is also required to be completed at check in.   Dog owners are responsible to pick up after their pets both on resort property and also the surrounding community of Dead Mans Flats. *see Guest Services for more info and also bags.

Smoking is not permitted inside any of the condos at the Copperstone Resort, nor in the hot tub area, BBQ area or Fire Pit area.

Each room has access to the resort Wifi.

Yes, as a guest you will have access to one free underground parking spot at the hotel, height clearance to garage is 7’ (2.13m). If additional parking is required during your stay, please contact our front desk at prior to arrival to make arrangements.

Please call the Guest Services team for more info and options for ski, snowboard and bike storage.

Yes, we do have an on-site fitness center open daily from 9:00 AM to 10:00 PM.

Yes, we do have a coin operated Billiards Table open daily from 9:00 AM to 10:00 PM.

We do not have a pool, but we do have an amazing hot tub! Hours of operation are from 9am to 10pm. *Operation hours are subject to change without notice.

We do have 2 x communal BBQ’s available for guest use (first come, first served).

Sorry but we do not have connecting rooms.

Basic cookware is found in each unit as well as a full-size fridge, stovetop oven, microwave, and dishwasher. If you have questions or are looking for specific kitchen tools, please contact our Guest Services team and we will be happy to help.

The Copperstone Resort does not supply or make available any roll away beds, cribs, etc.  Guests are welcome to bring their own.  There is a local supplier who rents equipment of this nature, please inquire with Guest Services.

The Copperstone Resort Front Desk is open 7 days a week, 8am to 10pm.   Our Guest Services Team is happy to help, provide area information, and assistance with activities and options for your stay with us.   Give our friendly team a call,  866-571-0303.

You must be 19 years of age with a valid ID to check in to the resort.

We accept Visa, Mastercard or American Express.

Copperstone Resort is condo style accommodations and does not provide daily housekeeping or mid-week cleaning services. Each condo is stocked with towels in the washroom and has a washer and dryer for guest use.

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